Answers to your key questions about massage therapy and scheduling

Frequently Asked Questions

Find clear, straightforward information about our massage services, appointment process, and what to expect during your visit.

Frequently Asked Questions

Find clear answers to common questions about our massage services, booking process, and what to expect during your visit to Exeter NH Massage.

  • What types of massage do you offer?

    We provide a range of therapeutic massages including myofascial release, deep tissue, sports massage, neuromuscular therapy, lymphatic drainage, cranio-sacral, cupping, pre-natal, and Swedish massage tailored to your needs.

  • How do I schedule an appointment?

    Appointments can be made by calling or emailing us directly. We recommend booking in advance to secure your preferred time with April Gauthier. Sessions are 60-minute in length and can be scheduled by texting or emailing April at: (603)393-0683 or exeternhmassage@gmail.com

  • What should I expect during my first visit?

    Your session begins with a brief consultation to understand your health history and goals. April will then customize the massage to address your specific concerns in a professional and comfortable setting. As always, your comfort is of prime concern. You are encouraged to speak up if the pressure needs adjustment for your preference. 

  • Are there any preparations needed before a massage?

    We advise arriving a few minutes early, wearing comfortable clothing, and avoiding heavy meals or intense exercise right before your session to maximize benefits. When you enter the office, please take a seat in the waiting area and April will be with you shortly as she might be finishing up with another client.

  • What is your cancellation policy?

    Please notify us at least 24 hours in advance if you need to cancel or reschedule. This allows us to offer your appointment slot to other clients and maintain scheduling efficiency.

  • Being on the table

    Your comfort is primary concern. The head rest can be adjusted, There are bolsters and pillow available to ensure a comfortable position. All clients are asked to dress down to their comfort level and will be professionally draped according to industry standards for the protection of both the client and therapist.


    Many people ask about the placement of their hands and arms. There are many options from being by your side to hanging off the edge of the table. Your comfort is most important and April will gently more your arms if the session requires that. No need to worry or help, your job is to relax.

  • Late arrivals and no-shows

    Life happens to all of us at times. I will do my best to provide as long of a session as I can if you are late to your appointment, ultimately, the time you book is yours and I am most often unable to extend past that time due to other clients sessions. In the event of a no-show, the session is subject to full charge. Though I do reserve the right to waive that charge due to emergency situations. Please reach out as soon as you can if you will be late or can't show up.

Questions About Massage Therapy and Scheduling

For further inquiries or to arrange your appointment, please contact us by phone or email. We are available to assist you with any specific needs or questions about our massage services.